Secret key is a unique identification for your UXArmy account and you must not disclose it to any other person than UXArmy support. Login to your UXArmy/UserAdvocate account on a COMPUTER to access your Secret key.
The purpose of this user study is to understand your usage feedback of the App/ Website in the best way possible. Voice feedback along with Screen interactions helps us to make meaningful conclusions about the Design shortcomings and things that you like/dislike about the test App / Website. Even if it initially feels a bit awkward to speak to a phone, you'd get used to it quite quickly as you speak out your thoughts aloud.
You can speak about several things which would be very valuable to our clients when they hear your opinion. It's almost impossible to read your mind just by looking at how did you interact with the screen.
One of the easiest ways is to speak what you do and see during the study. In addition, here are some example situations and the way situation can be described using your voice.
It takes some time familiarising with the process. In case you can't figure out a solution, we are here to help. Send an email at email@example.com describing the problem along with supporting screenshots.
The results on the User study can only be sent over a stable Wi-Fi Internet connection. The user study may misbehave / fail to start, if you are not connected to a stable Wi-Fi connection.
No, only screen and your voice is recorded during the user study.
As soon as the test is completed or abandoned by you.
The amount of incentive varies for each user study. It depends on the type of User study, timeline and other factors like completeness and correctness of your Profile information. Payments are made via Paypal and initiated after your submissions have been reviewed and approved by the client.
To analyze your experience in a better way during the study, we record your screen and voice feedback while you take the study. The studies submitted with insufficient and unclear voice feedback are likely to be rejected by our clients. We also advise you to avoid accessing any personal or sensitive information during the study.