To be a Tester, you’ll need a stable Internet connection (we recommend Wi-Fi, Data is expensive in some countries) and an Android Smartphone/iPhone. To take the Tests build for Computer, you’ll need access to a desktop/laptop computer, microphone (built-in or as a USB accessory) and a stable Internet connection.
To improve a Website or App, the businesses which create them want to see and listen to people using those. So these Tests involve usage of those websites or Apps by people like yourself. Each test has few Tasks that are important for users of those website/App. So these Tests are not just multiple choice questions, in most cases.
UXArmy UserAdvocates (Testers) are people like you and me who Sign on to test websites and apps in development--sometimes even before they’re released to the public--and to provide constructive feedback on how easy or friendly they are to use.
After observing that new UserAdvocates were hesitant to speak out their thoughts out loud, we realised that some practice to take a Test is helpful. Therefore in a Trial Test, the UXArmy system evaluates and highlights problems in your feedback for instance, was it rushed through, was the environment noisy, were your thoughts not spoken out loud, etc. The Trial Test can be attempted multiple times until you succeed. In the process, you also naturally learn how to provide high quality feedback.
The Trial test is done for an example website.
It’s absolutely OK. Check the ratings and details of your submission in the App. Just re-attempt the Trial Test and you’d eventually succeed. Tips: Do not rush to complete the Test, be in a quiet environment and keep speaking what comes to your mind during the interaction with the website.
Once you pass the Trial Test, you are added to the list of UserAdvocates who would be sent the new Tests. However, if your Profile is not complete, there are lesser chances of receiving a Test. We suggest you complete your profile and keep it updated at all times.
Your voice and screen will be recorded. The recording is only active during the duration of the Test.
These tests are taken remotely meaning, we don’t have access to information about the reasoning behind the actions that you took on the website / App. To understand and make your participation useful, we require you to think your thoughts loud and spontaneously - as they occur to you. The product owners, researchers, designers, etc. who build the Tests can not learn anything without your frank voiced out thoughts and feedback.
Absolutely important and required. Without your spoken feedback, the screen video that you upload it just like watching a movie without audio and subtitles. In short, it’s not useful and would not be approved by our clients who seek your feedback.
No. The system does not even access the Camera of your Smartphone or Computer.
We pay the incentives to our UserAdvocates via PayPal. You need to provide your PayPal ID via UserAdvocate App or by writing to email@example.com You will receive your payment within 15 working days after completing a website or app test. (This waiting period allows our Clients to approve your video 'only screen and voice recording'). A test is only considered complete when your screen recording is uploaded, so make sure you connect to a good quality Internet connection (we recommend Wi-Fi). Uploading via Data connection (4G/LTE) could be expensive.
For some countries where PayPal is not well supported e.g. Indonesia, we are evaluating other payment methods.
You don’t need special technical expertise. We’re seeking consumers with a range of technology experience to provide constructive feedback on the user friendliness and ease of use of websites, apps, chatbots, and more.
Your opinion is important! We’re not looking for people who say good/bad, like/dislike.
You should be willing to provide your suggestions on how an app or website could have worked better for you.
You must be 18 years of age or older with access to desktop or mobile devices.
To be a mobile tester, you’ll need an Internet connection, access to wifi, and an Android or iOS smartphone/tablet/phablet. Otherwise, you’ll need access to a desktop/laptop computer, microphone (built-in or accessory) and an internet connection.
You’ll need to complete a one-time installation of UXArmy’s testing software to your Smartphone. Then, once you’re invited to take a test, follow the instructions provided. For mobile app testing and task-based tests, your screen is recorded while you take the test—so do not access any confidential information during the test. Once done, you submit your test. A complete submission requires uploading your screen recording to the us, which will automatically happen when (and only when) you’re connected to the Internet connection (we recommend Wi-Fi). Uploading via Data connection (4G/LTE) could be expensive.
Occasionally we recruit UserAdvocates to participate in in-person user research. If we choose you, we will follow up with instructions on your role.
We pay you for taking a test and submitting your comments and suggestions along with the required recordings. Screen recording is required for most tests, voice recording for some. The instructions will tell you what’s required.
Compensation varies depending on the test you’re selected for. We offer monetary compensation as well as points-based rewards. Incentives for in-person user research are generally higher, because you may be required to travel to the location where the user study is conducted, and the time commitment is greater.
Payment is commensurate with the complexity of the task or study. For task-based tests that record your think-out-loud audio and video, average compensation is an average of $10. For standard surveys, average compensation is $5. In-person interviews and user research average $100, and payment varies depending on length and complexity of study and user demographic.
We have in place algorithms that check on feedback from the UXArmy UserAdvocates panel and ensure that feedback benefits businesses. Additionally, validations are also in place to ensure that users do not create multiple accounts to earn credit without giving additional value to businesses. Dishonesty in providing feedback may render your account deactivated or banned, and credits forfeited if evidence has been validated by our management team.
Yes, only once! You’ll be prompted to download the 'UserAdvocate' extension into Google Chrome browser on your computer when you start the User Study. In case you want to install it directly, you can do it using this link
Not at the moment. We are building support for other browsers.
Yes, The purpose of this user study is to understand your usage feedback of the Website in the best way possible. Voice feedback along with Screen interactions helps us to make meaningful conclusions about the Design shortcomings and things that you like/dislike about the test Website. So, We strongly recommend you to allow this permission to increase your chances of getting rewarded.
The system allows you to continue the User study without voice feedback, However, most likely your submission would not be approved by the client because client needs your voice feedback.
Try the following steps as recommended by Google:
If you're using a Chrome device at work or school, your network administrator can set camera and microphone settings for you. In that case, you can't change them here.
You can learn more about enabling Microphone settings at this link.
No, we don't support Private window / Incognito mode to take the user study.
No. For user's security reasons, Google doesn't allow any extension to work in Guest account.
Yes, only once! You have to install Android/iOS app as per your Mobile Manufacturer and OS, to install the app you have to search on Play Store/App Store as “UserAdvocate”. In case you want to install it directly, you can do this on tapping Android app or iOS app.
You should have Device with Android 5.0(lollipop) or above.
You should have Device with iOS 11.0.0 or above.
You can visit “Link of the Step by step document”.
After joining UXArmy User Panel and according to your demographics details, you will get an invitation for taking user study via email.
Email has complete details on how to start your test like downloading UXArmy User Advocate App, Secret key etc. You will also find the link to step by step document to guide.
Different type of test having different payments. It can be 10$ or 25$.
No, Without allowing the Voice permission User Study will not start.
No, Without allowing the screen recording permission User Study will not start.
Yes, you can take this without joining UXArmy panel via Invitation key.
It depends on User Study, typically it would be 10 to 60 minutes.
Yes, you can receive phone calls and messages during the User Study, we suggest you avoid that during the user study.
No, you have to install the User Advocate app only one time and you can attend all User Studies using this app.
No, you have not rewarded until you upload the video recording of the user study if you feel any difficulty you can contact on our support at any time at firstname.lastname@example.org. Also, we suggest you please start user study when you connected to a strong wifi connection.
If you feel that your recording is not uploaded successfully, you can do the following steps (for Android Smartphone):
Step 1: Open "File Manager" App on your Smartphone.
Step 2: Browse to "Internal Storage" and look for Folder name "UXSDK".
Step 3: This folder should have the video recording of your Test, you can confirm the Video by playing it back.
Step 4: Upload the Video on Google Drive, One Drive, Dropbox, or any other public Cloud storage.
Step 5: Create and Share Public downloadable link and send to email@example.com
Don’t worry when you restart your mobile then you have to open the User Advocate app to start the user study again, you can start the user study again until you have uploaded the Video.
Yes, you can attend the user study again by requesting our support at firstname.lastname@example.org.
No, you can’t go back to previous tasks once you have completed any task, but don’t worry you can start the study again, you can kill the User Advocate app and start the study again from the beginning.
Sorry, we are not supporting to take the test without the User Advocate app, you have to install the user Advocate app to take the user study.
You can take the Invite Key from User Study Owner.
Smartphones, Tablets, and iPads, for Android having 5.0 or above and iOS having 11.0.0 or above.