Important to read

Do I need to download any other software?

Yes, only once! You’ll be prompted to download the 'UserAdvocate' extension into Google Chrome browser on your computer when you start the User Study. In case you want to install it directly, you can do it using this link

Can I take the User Study on other browsers except Google Chrome?

Not at the moment. We are building support for other browsers.

Is it necessary to provide the microphone permission / what if I skip giving the permission?

Yes, The purpose of this user study is to understand your usage feedback of the Website in the best way possible. Voice feedback along with Screen interactions helps us to make meaningful conclusions about the Design shortcomings and things that you like/dislike about the test Website. So, We strongly recommend you to allow this permission to increase your chances of getting rewarded.

Can I take the User Study if I Skip/block the microphone permission?

The system allows you to continue the User study without voice feedback, However, most likely your submission would not be approved by the client because client needs your voice feedback.

How can I enable microphone permission once I blocked the microphone permission?

Try the following steps as recommended by Google:

  1. Open Chrome.
  2. At the top right, click More and then Settings.
  3. At the bottom, click Advanced.
  4. Under "Privacy and security," click Content settings.
  5. Click Camera or Microphone.
  6. Remove an existing exception or permission, to the left of the UserAdvocate extension, click on Delete.

If you're using a Chrome device at work or school, your network administrator can set camera and microphone settings for you. In that case, you can't change them here.
You can learn more about enabling Microphone settings at this link.

Am I allowed to take the User Study in Chrome's Private/Incognito Window?

No, we don't support Private window / Incognito mode to take the user study.

Can I take the User Study as 'Guest' User in Chrome Browser?

No. For user's security reasons, Google doesn't allow any extension to work in Guest account.

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